Willets Hotel

 I visited this hotel with my mom and her friend on Sunday.  We visited the bistro/cafe - what a disappointment.  They had nothing on the menu. We wanted mid morning tea.  There was no cake or croissaints advertised on the menu.  When I went to the loo the bathroom handle came of in my hand.  

We ended up having three cups of coffee.  The noise from the road outside the hotel is very busy.  If they merely attached a wooden board to the gate it might .it would diminish the road traffic noise?

So all in all not a good experience!  4/10 from me.

sent this to booking.com and to the manager

 Please be advised I was unable to utilise the apartment as I have a disability. The apartment was described as the whole unit being on the ground floor. This was not the case as there is a flight of stairs up to it. i cannot use stairs unaided. The apartment description is misrepresented on Booking.com. The manager's solution, Liz Erasmus, was to offer me a penthouse from Tuesday at a much higher rate. The penthouse is on the 3^rd floor. All in all a most unsatisfactory experience. Fortunately I had alternative accommodation for Sunday evening. 12th December.

David Worswick

This weeks good service award

 Goes to Inkalot in Melkbostrand for their excellent service when  my printer was not accepting an ink cartridge we bought from them.

eeuw Pnp

 I found something pink and hard in my Pnp Chicken Ala King ready meal today.  was it a plaster, bacon or what?

I guess this is a good example of bad customer service

 I ordered a Milex cool air box from Homemark last week and have already had the money debited from my debit card,  But nothing has been delivered to me as of yet!  I have tracked the parcel and it is awaiting delivery to me still...what, I have paid for the item, express delivery and still nothing - will keep you updated.  Homemark have so far not answered m/yt query as to where it is and the Speed service couriers told me it's in Cape Town awaiting delivery!?!  I need it, because as a person who's had radiation (davestele.blogspot.com) I overheat when it's hot - I thought this was my solution clearly not!

I have sent this to Homemark let's wait for their reply  Today 1 week later this arrived by Speed Service Couriers - a week is not speedy?!?  It is a great little device makes the air cool and great LED lights that change colour, it is super quiet too - not as noisy as a fan.  So now I am a satisfied customer with one tip to Homemark - 1 week is not speedy delivery if you have paid for something 24-48 hours however is!

It's currently boxed and awaiting Speed Service Couriers to return it to Homemark at present (14/12/2020) it only worked for 25 minutes or so!?!

here it is all packaged up and awaiting collection to go back to Homemark for my refund

Karoo Kombuis

‎Barry Hyman Bass‎ 

Was in Prince Albert on Wednesday night
Heard some good reports on the Karoo Kombuis
Managed to get a booking
Owned and run by Theuns and Denise. Retired SAA flight attendants
My table was neatly set with a vase of Karoo flowers and fynbos
Theuns is the chef and Denise waits table. No other help
I ordered the Karoo vegetable soup and roast leg of lamb with roast potatoes and yellow rice Malva pudding and ice cream for dessert
My orders were promptly served. The pat of butter for my delicious brown bread was decorated with a wild garlic blossom
Roast was perfect and soup hot and tasty
All through the meal both hosts checked on me
Malva was the best I have ever had
Total for the entire meal. R243
My table on the stoep afforded a wonderful view of the sunset

Ons Huisie

‎Lee Nesbitt‎ to 

 · 

Sooooo disappointed with Ons Huisie today. Service slow and food not so great. Fish was good but I didn’t expect oven chips to be served with my fish and the tartar sauce to be served in a plastic takeaway container. No garnishing .............. won’t go back in a hurry or recommend them to friends anytime soon.

I agree with your comment I do not like this restaurant either.

Great Service and food deserves a mention!‎

‎Lucinda Steyn‎  - I Had a lovely breakfast at The Hart in Melkbos this morning. The restaurant was fully booked but a massive kudos to the kitchen as we got our food in under 15mins. My daughter had the Full harted breakfast for R98 & loved the little cheese grillers & chorizo, my son had the banana & Nutella French toast for R70 which satisfied his sweet tooth and my Eggs Benedict for R95 was sublime - smooth and light hollandaise sauce that I just couldn’t get enough of. Excellent service with good coffee and a lovely view. Clearly a favorite with the locals, I will definitely be back!

Moira Jean Sylvia Judd

Yesterday after shopping in our local supermarket, I was in the queue at the Check Out, and heard when the young cashier suggested to the much older lady that she should bring her own grocery bags, because plastic bags are not good for the environment.
The woman apologised to the young girl & then sighed, "We didn't have this 'green thing' back in my earlier days."
The young clerk responded, "That's our problem today. You folk didn't do enough to save our environment for future generations."
The older lady said "Ahh yes you're right -- our generation didn't have the "green thing" in its day." She sighed then continued:
Back then, we returned milk bottles, lemonade bottles & beer bottles to the shops. The shops then sent them back to the plant to be washed, sterilized & refilled, so those same bottles were used over & over, thus REALLY were recycled. But we didn't have the "green thing" back in our day.
Grocery stores put our groceries into brown paper bags that we reused for numerous things. Most memorable was the use of brown paper bags as book covers for our school books. This was to ensure that public property (the books provided for our use by the school) were not defaced by our scribblings. Then we were able to personalise our books on their brown paper bag/covers. But, too bad we didn't do the "green thing" back then.
I remember how we walked up stairs because we didn't have an escalator in every store or office building; walked to the grocery store & didn't climb into a 300-horsepower machine every time we had to go 200 yards.
. . . But she was right. We didn't have the "green thing" in our day.
Back then we washed the baby's nappies because we didn't have the throw away kind. We dried clothes on a line, not in an energy-gobbling machine burning up 220 volts. Wind & solar power really did dry our clothes back in our days. Kids got hand-me-down clothes from their brothers or sisters, not always brand-new clothing. . . . But that young lady is right; we didn't have the "green thing" back in our day.
Back then we had one radio, in the house -- not a TV in every room. And if anyone did own a TV, it had a small screen the size of a handkerchief (remember them?), not a screen the size of a football pitch. When cooking we blended & stirred by hand coz we didn't have electric machines to do everything for us. When we packaged a fragile item to send by post, we used layers of old newspapers to cushion it, not Styrofoam or plastic bubble wrap. Back then, we didn't fire up an engine and burn gasoline just to cut the lawn. We used a push mower that ran on human power. We exercised by working so we didn't need to go to a health club to run on treadmills that operate on electricity., , , , But she's right; we didn't have the "green thing" back then.
We drank from a tap or fountain when we were thirsty instead of using a cup or a plastic bottle every time we had a drink of water. We refilled writing pens with ink instead of buying a new pen, & we replaced the razor blade in a razor instead of throwing away the whole razor just because the blade got dull. But we didn't have the "green thing" back then. Back then, people took the bus & kids rode bikes to school or walked instead of turning their mothers into a 24-hour taxi service in the family's expensive car or van, which cost what a whole house did before the "green thing"..
Oh and we had one electrical outlet in a room, not an entire bank of sockets to power a dozen appliances. And we didn't need a computerized gadget to receive a signal beamed from satellites 23,000 miles out in space in order to find the nearest leisure park.
. . . . But it so sad this current generation laments how wasteful we old folks were just because we didn't have the "green thing" back then? . . . I think you should forward this on to another selfish old person who needs a lesson in conservation from some smart ass young person. .. ...
We don't like being old in the first place, so it doesn't take much to piss us off... Especially from a tattooed, multiple pierced smart ass who can't make change without the cash register telling them how much. ¯\_(ツ)_/¯

IT'S OFFICIAL FOLKS - NEDBANK IS THE WORST BANK TO BANK WITH

Firstly I do not even and have never in my life been a Nedbank Customer but their service is shocking!

My mom does bank with Nedbank.

I had the very unfortunate experience of how much Nedbank  does not gives a fc!k about their customers/people waiting in their  branches when she want to Tableview Mall branch on Monday.

3 staff on the banking counters and abut 150 customers waiting to see the tellers who all have super I don't give a FCK personalties.

While we were waiting so long - we decided to go to the book shop in the mean time and on our return half an hour later there was still an hours wait in the bank.

Being slightly disabled I needed to sit on a chair outside their Foreign exchange office, which is permanently not working.  A customer came in and said the Nedbank customer support thingy had told here to go to that Branch to collect her Forex.  The receptionist very rudely told her they do not do foreign there but she could print out the forms for her and she could go to the Bayside branch.

I was in there (Nedbank Bayside Branch) yesterday and it's the same fiasco there!

I know we spent an hour there on Wednesday for my mom's forex.

so glad I bank with Tyme bank and ABSA never any any que in Tyme bank as the cashiers on all the till points are your "bank cashiers".  ABSA great too I know some of the staff from from Melkbos branch who work in Table Bay branch now.  All ABSA staff polite and willing to help.

So folks vote where to put your money!

Both Nedbanks had crpy managers who wanted to know why I was just sitting in their branches.  So Nedbank tell your staff to get people skills or I guess your Bank won't have too many customers soon!

I got my cash passport from ABSA tableview branch yesterday - no que at all - the whole process took about 15 minutes!

So bank better folks!?!

‎Kate Bi‎ -The fat fish cafe at the clock tower is very good and value for money

The fat fish cafe at the clock tower is very good and value for money R50 for a beef burger and chips. Nothing fancy it’s part of Cape Town fish market it’s actually cheaper than any other restaurant here.

‎Kelly Hurter‎

So on a rainy afternoon, the day after pay day I decide to go to La Pommier wine farms restaurant for a solo spoil yourself bite.
I ordered the stuffed mushroom starter and the mussels starter. The mussels were old and shrivelled and trying to be disguised in what was actually quite a nice sauce, made a little less nice with the burnt bread accompanying it.
I didn't make a scene but I told the manager that the mussels weren't fresh and the one I tasted was fishy as hell, he apologized and left and said he would inform the kitchen. When the bill came the mussels were still there, so I asked the friendly waiter to please ask the manager to take the mussels off the bill, I assumed the message just hadn't filtered through yet.
The manager then said to me that he's spoken to the kitchen and the best they can do is give me a 50% discount on the item.
Now please explain to me, because maybe I'm dumb, you give sub standard food to a customer, and trust me, they were kak, and then do me a 'favour' and sell them to me at a discount rate after I complain.
I was absolutely shocked at the ' well sorry' attitude.
If a customer picks up on you trying to sell a polished turd I would expect a little more shame, and a little less deal making.
Disappointing.

Sheryll Minnie‎

Just paid R115 for these 2 'starters' at Ocean basket. Am I being unrealistic to expect better value for money than this?? 3 pieces of calamari strips for R50 seems ridiculous.

 — at Ocean Basket Plattekloof.