Please be advised I was unable to utilise the apartment as I have a disability. The apartment was described as the whole unit being on the ground floor. This was not the case as there is a flight of stairs up to it. i cannot use stairs unaided. The apartment description is misrepresented on Booking.com. The manager's solution, Liz Erasmus, was to offer me a penthouse from Tuesday at a much higher rate. The penthouse is on the 3rd floor. All in all a most unsatisfactory experience. Fortunately I had alternative accommodation for Sunday evening. 12th December.
David Worswick
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