Firstly I do not even and have never in my life been a Nedbank Customer but their service is shocking!
My mom does bank with Nedbank.
I had the very unfortunate experience of how much Nedbank does not gives a fc!k about their customers/people waiting in their branches when she want to Tableview Mall branch on Monday.
3 staff on the banking counters and abut 150 customers waiting to see the tellers who all have super I don't give a FCK personalties.
While we were waiting so long - we decided to go to the book shop in the mean time and on our return half an hour later there was still an hours wait in the bank.
Being slightly disabled I needed to sit on a chair outside their Foreign exchange office, which is permanently not working. A customer came in and said the Nedbank customer support thingy had told here to go to that Branch to collect her Forex. The receptionist very rudely told her they do not do foreign there but she could print out the forms for her and she could go to the Bayside branch.
I was in there (Nedbank Bayside Branch) yesterday and it's the same fiasco there!
I know we spent an hour there on Wednesday for my mom's forex.
so glad I bank with Tyme bank and ABSA never any any que in Tyme bank as the cashiers on all the till points are your "bank cashiers". ABSA great too I know some of the staff from from Melkbos branch who work in Table Bay branch now. All ABSA staff polite and willing to help.
So folks vote where to put your money!
Both Nedbanks had crpy managers who wanted to know why I was just sitting in their branches. So Nedbank tell your staff to get people skills or I guess your Bank won't have too many customers soon!
I got my cash passport from ABSA tableview branch yesterday - no que at all - the whole process took about 15 minutes!
So bank better folks!?!
100%
Wednesday, 4 December 2019
Saturday, 23 November 2019
Kate Bi -The fat fish cafe at the clock tower is very good and value for money
The fat fish cafe at the clock tower is very good and value for money R50 for a beef burger and chips. Nothing fancy it’s part of Cape Town fish market it’s actually cheaper than any other restaurant here.
Friday, 25 October 2019
Kelly Hurter
So on a rainy afternoon, the day after pay day I decide to go to La Pommier wine farms restaurant for a solo spoil yourself bite.
I ordered the stuffed mushroom starter and the mussels starter. The mussels were old and shrivelled and trying to be disguised in what was actually quite a nice sauce, made a little less nice with the burnt bread accompanying it.
I didn't make a scene but I told the manager that the mussels weren't fresh and the one I tasted was fishy as hell, he apologized and left and said he would inform the kitchen. When the bill came the mussels were still there, so I asked the friendly waiter to please ask the manager to take the mussels off the bill, I assumed the message just hadn't filtered through yet.
The manager then said to me that he's spoken to the kitchen and the best they can do is give me a 50% discount on the item.
Now please explain to me, because maybe I'm dumb, you give sub standard food to a customer, and trust me, they were kak, and then do me a 'favour' and sell them to me at a discount rate after I complain.
I was absolutely shocked at the ' well sorry' attitude.
If a customer picks up on you trying to sell a polished turd I would expect a little more shame, and a little less deal making.
Disappointing.
I ordered the stuffed mushroom starter and the mussels starter. The mussels were old and shrivelled and trying to be disguised in what was actually quite a nice sauce, made a little less nice with the burnt bread accompanying it.
I didn't make a scene but I told the manager that the mussels weren't fresh and the one I tasted was fishy as hell, he apologized and left and said he would inform the kitchen. When the bill came the mussels were still there, so I asked the friendly waiter to please ask the manager to take the mussels off the bill, I assumed the message just hadn't filtered through yet.
The manager then said to me that he's spoken to the kitchen and the best they can do is give me a 50% discount on the item.
Now please explain to me, because maybe I'm dumb, you give sub standard food to a customer, and trust me, they were kak, and then do me a 'favour' and sell them to me at a discount rate after I complain.
I was absolutely shocked at the ' well sorry' attitude.
If a customer picks up on you trying to sell a polished turd I would expect a little more shame, and a little less deal making.
Disappointing.
Thursday, 26 September 2019
Sheryll Minnie
Just paid R115 for these 2 'starters' at Ocean basket. Am I being unrealistic to expect better value for money than this?? 3 pieces of calamari strips for R50 seems ridiculous.
— at Ocean Basket Plattekloof.Wednesday, 25 September 2019
Rival airlines drastically raise prices in wake of Thomas Cook collapse Airlines are being accused of inflating their flight prices by as much as 400% after the collapse of UK airline Thomas Cook.
Not good!
AOL.COM
Airlines are being accused of inflating their flight prices by as much as 400% after the collapse of UK airline Thomas Cook.
Monday, 23 September 2019
Thank goodness some of my is in TymeBank - can always access my money at PnP stores
Major banking strike planned for South Africa
South Africa’s biggest financial union is planning a major strike at the end of September 2019. - it happening on Friday!
Saturday, 14 September 2019
Bought a meal from Woolworth this afternoon. Everything was wrapped in plastic. The food was shit and very expensive. No more Woolworth food for me. Was disgusting
Kurt Bauerle-Sims
Bought a meal from Woolworth this afternoon. Everything was wrapped in plastic. The food was shit and very expensive. No more Woolworth food for me. Was disgustingSunday, 18 August 2019
Scottie Maxwell reviewed Hawaii Riviera Aqua Park Resorts — 1 star
Rude management, no concept of good customer service, never again nor would I recommend it.
Woolworths
Yesterday I bought my favorite snack, PEANUT BRITTLE, at Woolworths.
After I paid I realized they overcharged me as the price was R35 on the shelf and they charged me R38.
So, I queried it. The Manager at Woolworths apologized for the mistake and refunded me my R38 and told me the PEANUT BRITTLE is now R0 for me and can have it for free.
After I paid I realized they overcharged me as the price was R35 on the shelf and they charged me R38.
So, I queried it. The Manager at Woolworths apologized for the mistake and refunded me my R38 and told me the PEANUT BRITTLE is now R0 for me and can have it for free.
Thursday, 15 August 2019
PnP please explain why?
I bought a pair of 10 socks in a bundle pack at PnP clothing however the exact same amount of socks etc. was R10 cheaper at Pnp just 500m away. I returned my Pnp clothing store socks and bought them in the pnp PnP food shop saving R10!
Thursday, 8 August 2019
Saturday, 3 August 2019
Bad customer experience
TELKOM:
COMPLAINT: Hi, I took out an order on the 19th of June for a wireless LTE 3 in 1 service for my sisters business. That following Monday Courier It delivered the handset but without a sim card. I went into the store to get a sim card as per sales persons request. This sim card seemed then to only work as a land line with no internet connection. After speaking to numerous and I mean ALOT of consultants and being transferred from one department to the next. Only to finally find out that they have reissued a sim card and will be delivered by Courier It. Dealing with Courier It was an absolute nightmare. Telkom gave them the wrong address for delivery and to change this was a story of its own. Telkom mixed up the area name, with complex name and numbers. In any event we finally received this new sim card and have been trying to activate it since last week Wednesday. I keep on getting transferred to different departments and all of them is giving me different stories. Some of the agents can barely speak English. Can someone who actually knows what their doing please activate all services on our account???????? Unfortunately we are bound by contract now so cant cancel without any penalties. I will send details on PM. Absolutely poor service. 3 Weeks and still no service. Telkom
COMPLAINT: Hi, I took out an order on the 19th of June for a wireless LTE 3 in 1 service for my sisters business. That following Monday Courier It delivered the handset but without a sim card. I went into the store to get a sim card as per sales persons request. This sim card seemed then to only work as a land line with no internet connection. After speaking to numerous and I mean ALOT of consultants and being transferred from one department to the next. Only to finally find out that they have reissued a sim card and will be delivered by Courier It. Dealing with Courier It was an absolute nightmare. Telkom gave them the wrong address for delivery and to change this was a story of its own. Telkom mixed up the area name, with complex name and numbers. In any event we finally received this new sim card and have been trying to activate it since last week Wednesday. I keep on getting transferred to different departments and all of them is giving me different stories. Some of the agents can barely speak English. Can someone who actually knows what their doing please activate all services on our account???????? Unfortunately we are bound by contract now so cant cancel without any penalties. I will send details on PM. Absolutely poor service. 3 Weeks and still no service. Telkom
Sunday, 28 July 2019
Cafe Paradiso on Kloof st in Cape Town was a huge disappointment and not because of the food.
We arrived at 21h00 and ordered - by 21h40 the other 2 tables had left.
Staff were pushing us and we hadn’t finished yet. They asked to settle the bill so they could cash up at 21h50.
At 22h00 a cleaner started sweeping around and almost under our table!!
I walked over to the manager at the till and told him I wasn’t happy - he was so rude I couldn’t believe it.
I asked him his name (Marvin see pic) and proceeded to sarcastically spell out his name.
He kept interrupting me when I was trying to tell him why I was unhappy.
My guest from Canada was most upset and we paid and left ( letting ourselves out the door with the manager rolling his eyes up).
Never known such rudeness from a manager in any establishment.
Certainly will never take a guest/s there again - in fact I will make it my business to tell my friends of my dreadful evening.
We arrived at 21h00 and ordered - by 21h40 the other 2 tables had left.
Staff were pushing us and we hadn’t finished yet. They asked to settle the bill so they could cash up at 21h50.
At 22h00 a cleaner started sweeping around and almost under our table!!
I walked over to the manager at the till and told him I wasn’t happy - he was so rude I couldn’t believe it.
I asked him his name (Marvin see pic) and proceeded to sarcastically spell out his name.
He kept interrupting me when I was trying to tell him why I was unhappy.
My guest from Canada was most upset and we paid and left ( letting ourselves out the door with the manager rolling his eyes up).
Never known such rudeness from a manager in any establishment.
Certainly will never take a guest/s there again - in fact I will make it my business to tell my friends of my dreadful evening.
I asked him (the waiter) his name (Marvin see pic) and proceeded to sarcastically spell out his name.
He kept interrupting me when I was trying to tell him why I was unhappy.
My guest from Canada was most upset and we paid and left ( letting ourselves out the door with the manager rolling his eyes up).
Never known such rudeness from a manager in any establishment.
Certainly will never take a guest/s there again - in fact I will make it my business to tell my friends of my dreadful evening.
Monday, 8 July 2019
Monday, 1 July 2019
Wednesday, 26 June 2019
Saturday, 27 April 2019
Thursday, 28 March 2019
Friday, 22 March 2019
David Worswick they offer excellent customer service- I am not yet a customer - mostly because of load shedding - the electricity was off the day I went to sign up! This Sunday hopefully it is on!?! anywho - their customer care keep trying to assist me and they have sent me their banking APP.
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