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Wednesday 3 January 2018

#takealot

This is how seamless online shopping can be with Takealot.
1. Order an Xbox gift card with Takealot credit.
2. Issues with completing the order take 24 hours to resolve only to find
3. it takes 3 days (!) to have the order ready (it's literally a piece of cardboard and it's listed as being 'in stock'.
4. Go in to warehouse to collect the Xbox voucher. They have a really nifty collection process and we are in and our in 5 minutes.
5. Get home, apply voucher to Xbox account and get the message the code is invalid. Have to refer to retailer (Takealot)
6. Takealot say they will refund the broken Xbox voucher and will collect it by courier next day.
7. Courier is 6 hours earlier than scheduled. Yay
8. It will take up to 7 days (unsure if working days or total days) to refund the voucher.
Lesson, anything else is faster than Takealot.
#takealot is rubbish