excellent

Excellent

Excellent airport hotal at Schipol AMS airport - my mom and I have stayed here every year(the night before we fly home to CPT) we have been to the Netherlands since this hotel opened in 2008?

We stayed (my mom, sister Claire and I) at the protea hotel Franschoek for three nights this last weekend and here are my guest comments. I did not fill out your hot or not card (guest satisfaction rating) because nobody would give a! So I published to the web instead!

my supposedly clean cup in my room still had coffee in it from the last guests?!?

proof I did stay in your hotel!

Hotel Impossible : TV Shows : Travel Channel

www.travelchannel.com/tv-shows/hotel-impossible‎

 Anthony Melchiorri would have  been disgusted by the mould and pubic hair I found in my shower on my  first night when I climbed in the shower for a nice shower

 

Improve your 4 star?  hotel peeps!

 

DAVE 

dodging complaints does not work anymore?

I had a great luch at their V&A Waterfront Brach yesterday, so they win this week's great service award!

Winner of this weeks Service Award

and in particular their restaurant - I had a really good club Sandwich And Café late at their West Coast Village coffee shop recently.

DAVE

Various Consumer Comments

WARNING - DO NOT SHOP AT EDGARS!!!! DISGUSTING

Cape Town - An Ottery mother has laid a charge of crimen injuria with police after she was left traumatised during an alleged strip-search by security guards at Edgars in Maynard Mall, Wynberg.

Sharna Caledon bought a cellphone on December 12 and was on her way out of the store when metal detectors were triggered at the door.

Caledon was asked to put her handbag and lunch bag through the metal detector, but they were not the cause of the trigger.

“I was asked to walk through and the alarm sounded.”

Security then told Caledon she had to be searched.

“I refused to be searched and asked for management to be called. I asked the store manager to check their security camera.”

But the mom was told there were no CCTV cameras inside the shop.

“I asked for an immediate refund and didn’t want the phone any longer.”

After the refund, Caledon said, she was escorted by three staff members, including security, to an office to be searched.

“The security guard promptly – without warning – lifted both layers of my top. Her hands went around the inside strap of my bra, from the front to the back below my breast. I felt violated. A stranger was touching my body.”

The mother of one was asked to remove her top, pants and shoes, leaving her in her underwear.

Nothing was found.

Sharna Caledon, 31, says she was humiliated when security at Edgars in Maynard Mall allegedly strip-searched her. Photo: DAVID RITCHIE

Weeks winner of good and bad service

On Monday, after an appointment at the Blouberg Hospital - my mom's final appointment with the surgeon who fixed her foot after her horrific fall on 20 August, we went to Bayside to buy me a new Nokia 309 Cellphone (mobile), why?  Mom promised me one for taking such good care of her from when she returned home from hospital on the 23 August.  We went to Game first who were out of stock of them despite their big print ad advertising them!  Ackermans had the phone for R300 cheaper than Game's advertised price for this phone.  They took ages there, brought out the wrong phone firstly, even though we asked for a Nokia 309 and they could not RICA (all cellphones (mobile phones) in South Africa must be registered in case you are going to do criminal acts on your phone!  - Like making phone calls?!?  I could see my mom was in pain the whole time during the purchase but nobody offered her a seat.  We were told by the staff to go to the shop next door to RICA the phone as their internet connection on their till points was not working - which apparently happens often there! Reminds me of a phrase Frank Simmonds used to say, "just get it right!"  Anyway good service Award for the cheaper phone price and semi-polite staff members but a bad service award too for having a f@cked up IT department?

Winner of this weeks good service award

 

I had lunch here today, a beef burger, chips and café late, while my mom was having her hair cut (first time in 3 months since she had her bad fall on 20 August).  The place serves good food but the atmosphere is bad, no music and the husband and wife who own it are not the most friendly hosts in the world!  A bit stand offish which projects itself as rudeness!  Maybe they are just reserved people.  I did ask the owner for a business card to promote her dining establishment on my blog, because despite the lack of  music I like the place, it has a nice European feel.

6/10 from me!



Online shopping

I have never done so much shopping on the net before, however ever since my mom's bad fall on 20 August, we have bought groceries 4 times - once from Woolworths and 3 times from Pick 'n Pay, who are delivering more groceries to me tomorrow morning.  Pick 'n Pay offer the best service out of the two food stores, apart from the 3 or 4 grocery substitutes.  Woolies even delivered us Mr. Duncan's chips and peas  (which they never came to collect even though we phoned them to tell them this!), the delivery was 3 hours later than the time we booked too.  Pick 'n Pay charge R50 - R80 per time they deliver shopping to you whereas woolies online shopping service offers free delivery.

So Pnp best in my opinion!