So on a rainy afternoon, the day after pay day I decide to go to La Pommier wine farms restaurant for a solo spoil yourself bite.
I ordered the stuffed mushroom starter and the mussels starter. The mussels were old and shrivelled and trying to be disguised in what was actually quite a nice sauce, made a little less nice with the burnt bread accompanying it.
I didn't make a scene but I told the manager that the mussels weren't fresh and the one I tasted was fishy as hell, he apologized and left and said he would inform the kitchen. When the bill came the mussels were still there, so I asked the friendly waiter to please ask the manager to take the mussels off the bill, I assumed the message just hadn't filtered through yet.
The manager then said to me that he's spoken to the kitchen and the best they can do is give me a 50% discount on the item.
Now please explain to me, because maybe I'm dumb, you give sub standard food to a customer, and trust me, they were kak, and then do me a 'favour' and sell them to me at a discount rate after I complain.
I was absolutely shocked at the ' well sorry' attitude.
If a customer picks up on you trying to sell a polished turd I would expect a little more shame, and a little less deal making.
Disappointing.
