“Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.” -Ken Blanchard
“Your most unhappy customers are your greatest source of learning.” -Bill Gates
“Treat the customer like you would want to be treated. Period!” -Brad Schweig
“Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no company!” -Connie Elder
“The key is when a customer walks away, thinking ‘Wow, I love doing business with them, and I want to tell others about the experience.’” -Shep Hyken
“People do not care how much you know until they know how much you care.” -Teddy Roosevelt
